Refund Policy
Second thoughts? We've got you covered! 🤝
We handcraft each item with love and care, but sometimes things don't work out as planned. If you're not thrilled with your purchase, no worries! Just send us an email at info@huesstudios.nl within 14 days of receiving it, and we'll guide you through the return process smoothly. Please include your order number in the email. When returning goods, please include the original delivery note, which includes order number and full name.
Returns are accepted within 14 days of receiving your order. To qualify for a full refund, the item must be unused and in its original condition. Unfortunately, we cannot accept returns for items that have been used beyond trying them on.
Once we have received the item and approved the return, we will issue a full refund to your original payment method. Please note that for returning items, you will need to cover the return shipping costs yourself. Unfortunately, we don't have the option to pick up packages from parcel shops. Choose your preferred shipping method and send the item back to us! 🔄
The package must be returned here:
HUES STUDIOS
Samuel van der Puttestraat 10
7532CB Enschede
The Netherlands
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